Which was the main factor that influenced your decision to choose Pleasant Car Care for your purchase?










In the last 12 months have you purchased tire or auto service elsewhere?

Rate your satisfaction with the quality of service performed on your vehicle.




Was your Problem Solved Correctly?

Did our service advisers make you aware of the following offering: "Courtesy Pick Up/ Drop off to/from home or office"?

Did our service advisers make you aware of the following offerings: "Financing available "?

Did our service advisers make you aware of the following offerings: "Loaner Vehicle Availability at wholesale rate "?

Please rate the Courteousness attribute of your service advisor.




Please rate the Knowledge attribute of your service advisor.




Please rate the Professional attribute of your service advisor.




Please rate the Helpful attribute of your service advisor.




Please rate the Responsive attribute of your service advisor.




Did you receive an estimate before work was performed?

Were you notified when your vehicle was ready for pick up?

Was the written warranty explained to you?

Were you greeted promptly when you entered the location?

Overall Store Appearance - clean and presentable?




Waiting Area - clean and comfortable?




Restroom - Clean and stocked?




Are Store Hours Convenient?

How likely are you to recommend Pleasant Car Care to a friend?




How likely are you to choose Pleasant Car Care for future tires or service?




We know that No one is prefect But We are always looking for ways to improve. Any Advise or Additional Comments are appreciated.
Pleasant Car Care Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Pleasant Car Care - Newton (617) 527-2900, Pleasant Car Care - Watertown (617) 393-3439 if you have any issues in accessing any area of our website.