5

ALL THE STAFF, INCLUDING THE MANAGER, WAS POLITE AND HELPFUL. THEY TOLD ME WHAT I WAS SUPPOSED TO DO INCLUDING WHAT THE CAR NEED.

5

Your ability to offer the use of a loaner car is crucial for me.

5

Excellent service as always

5

I received a card in the mail - 2 actually this year from Pleasant Car Care and had been looking for an auto service shop in the area so I made an appt for an oil change. I thought I made it with the Watertown location but by mistake I had made it with the Newton location. Staff at both places could not have been nicer and my whole experience was really positive. I wanted to have the safety check done and I am so glad that I got the repairs and maintenance done that was identified on the check. Aeryn was so great to work with and I love how I received pics of the car issues via text. I was thrilled to get a loaner car at no charge-thank you! I can highly recommend Pleasant Car Care, the customer service, the ease of coming in, the mechanic service and as well I noticed my car inside had been so nicely cleaned-spurred me on to make a detailing appt-! I will definitely be returning and would refer family and friends. Thanks again.

5

I’m taking frequent long distance road trips and I’m confident my car won’t give me any unpleasant surprises, because it’s being served at Pleasant car care . From oil change to major repair - each time my car is completely inspected and I’m getting clear explanation if my vehicle has any issues, how it (may) have happened and what the options are to fix it. Easy drop off/pick up, fast service and free loaner car (upon availability). We all hate car trouble but PCC certainly makes it seem less painful and hassle free.

5

excellent service as usual

5

Pleasant car care in Newton did an outstanding job on my 2013 Subaru Impreza. They saw me the same day I requested an appointment, did a full evaluation of a car, and were able to complete the work in a timely and efficient manner. Comparing their costs to other service providers, I was very pleased. I also appreciated that they texted me photos of the repair work needed so that I could better understand the problems. I will definitely use them again in the future.

5

Honest, professional and communicative...My truck needed a lot of work which turned out to be pretty expensive, but Sean the service manager walked me through the whole deal and explained what was going on. Aside from the money I spent, which may have been more at other shops, it was a PLEASANT experience!

5

It is a pleasure to do business with them. Always fast, efficient and done right the first time

5

Great service as always. Super helpful & thorough!

Pleasant Car Care Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Pleasant Car Care - Newton (617) 527-2900, Pleasant Car Care - Watertown (617) 393-3439 if you have any issues in accessing any area of our website.