5

I brought my car in to have the rear brake pads inspected after the dealer told me they were worn and needed to be replaced. Pleasant Car Care had replaced my pads an rotors 1 year ago and there was only 12k miles on them. Steve found one set was barely worn, but the driver's side had a stuck caliper which caused the pads to wear. The dealer did not mention this during the visit. The caliper was replaced the same day as well as another repair. Steve is great to work with. He points out the issues while you are there and also sends pictures via text if he finds anything else. Honest shop trying to help the customer and not push for unnecessary repairs

4

Got oil changed well

5

First time oil change thank you

5

Excellent service as always.

5

"Outstanding customer service." On Dec. 24 My wife and I were on our way to Newton for Christmas when a car accident on the MassPike a few miles from Newton left us stranded 325 to 330 miles from home. Since we know no mechanics or repair shops in the area, our son reached out to Pleasant Car and Tire, which agreed to take the car for repair/storage until insurance was worked out, a process that took more than two weeks. During this time, Shawn, whom we have not met personally, maintained contact with us and the insurance adjustor. He was always available to answer our questions and took the time to discuss possible repairs and options while awaiting repair estimates. He was always upfront about the extent of damage and expectations. Thank you to Shawn and the entire crew at Pleasant Car and Tire. We would highly recommend them.

5

Great service. Easy to schedule an appointment. Quick service. They checked out my flat tire and fixed the hole!

5

AS always the service was great. Steve went above and beyond what was necessary to try to help me with an unusual issue I had that resulted in the need to replace 4 relatively new tires.

5

Quickest repair job I've had! I'll definitely be coming back :) Thank you!!

5

Pleasant Car Care has always helped me out of a tight spot with getting my car serviced quickly. Great customer service always makes it easy to ask questions. I was new to the area and had some bad experiences from other garages that didn't have history with me, they made it easy to make them my go to call for any car services.

5

I love this shop and I would never dream of taking our cars anywhere else! Love them!