4

Always honest and up front, will go back.

5

Steve's great! This is the second time I've brought my car to the shop and both times it was super easy to schedule an appointment, they gave me an update on the phone and explained what the problem was once they found it / how they fixed it, and remembered me when I came to pick up the car the next day. I'd definitely trust them with an expensive repair and have been recommending them to all my friends/colleagues ever since!

4

thumb up

5

I appreciated the communication. They called me when they had more information about my car as well as worked with me to make an appointment.

5

Pleasant Car Care is a great shop. Really friendly staff, excellent and quick work, and fair prices. The fact that you know they're not looking to run up the bill is a big reason I keep coming back, and recommend them to friends.

5

Great service. Will come back

5

Just needed a simple headlight replacement. Charlie and team are great as always! Thanks so much!

5

I made appointment almost less than a week ahead of time, but Steve looked at my car right away. He gave me a thorough explanation of what he saw, explained all of my optIons as to how many of the multiple issues I wanted to address, and said it would be ready by the Monday holiday (MLK). Car was ready as promised, and even an extra part found to be damaged during the repairs was shown and explained to me when I arrived. I was also given a ride to rental car place by a Pleasant employee, a very courteous person named Erin. I can't express enough how impressed I am about how I was treated. Straightforward explanations, no pressure, and I was treated with respect throughout a tI'm that is usually wracked with stress and uncertainty. I highly recommend this repair shop!!

5

Great service and communication. I had the problem reoccur and the team quickly responded and are working to fix the problem.

5

Pleasant Car Care is officially our go-to shop for car repair. Excellent service.