5

Short waiting period. Friendly, courteous and knowledgeable employees. Great mechanics. Highly recommend Pleasant Care Care

5

Needed a new drive shaft, sway bars, and rear brakes. My bill was about $1,400 all in which is very fair given the significant, not to mention safety critical, nature of the repairs. The technician clearly explained the work performed and showed me all the parts which were removed and replaced. My 2008 Acura MDX has 240,000 miles and has been ridden hard and put away wet. I try to stay out in front of mechanical issues but I am very tough on cars and drive them to death due us part. So far the cars have died first. No such luck with my ex-wife. After the guys at Pleasant Car Care diagnosed my vehicle's mechanical issues they got me scheduled right away and performed the multiple repairs necessary to get the car back to safe condition. It literally runs like new; super smooth and quiet. I am extremely pleased and will use them again.

5

AAAA Service as usual...

5

My husband and I have been coming to Pleasant Car Care for over two years. We could not be more pleased with the service and very fair prices. Everyone is completely knowledgeable about your vehicle's service needs. They fit you in in a pinch and deliver as promised. A Newton resident for over 50 years, I remember using the corner gas station for service when cars were much simpler. This is the perfect answer to "old time" service adapted to current car's varying needs. We could not be more satisfied.

5

I feel comfortable that I get a fair and honest assessment of what my car needs. I also like how they take the time to show you the old/damaged parts.

5

I always bring my car to Pleasant Car Care whenever something goes wrong. This time I got a hole in my exhaust. Despite being absolutely swamped with other business, Chris got me in to check out my car and give me an estimateright away. They held my car over night and had it fixed up and ready to go by 10 AM the next morning. Thank you!

5

PLEASANT CAR CARE IN MY OPINION IS THE BEST PLACE TO HAVE YOUR CAR SERVICED. THEY ARE VERY PROFESSIONAL, PLEASANT, AND HONEST WITH PRICING. THEY ARE A ONE STOP PLACE FOR ANY AND ALL CAR REPAIRS. THEY REALLY ARE A CUSTOMER FRIENDLY BUSINESS AND THEY VERY GOOD AT WHAT THEY DO.

5

I was very satisfied with my first visit 3 years ago, and I'm still a happy customer to this day. I'm glad I found this place. I highly recommend giving this shop a try. 3 years ago, I brought in my recently purchased used car for a check up and oil change. Steve found several issues with the car that I was unaware of, and he brought me into the shop to show me everything. I'm not a car person, but Steve took the time to show and explain everything clearly so I could understand what the issues were, what the various parts are, their functions, what was wrong with some of them, how long I could safely go without replacing some parts, how long new parts should last, and how much it would cost to fix everything, including labor. I didn't feel like any repairs were being pushed on me unnecessarily, given the sound reasoning behind all of Steve's explanations. I decided to fix everything, and after all the work was done, the price was exactly what Steve had quoted me beforehand; there were no surprises. More recently, my car battery seemed to be dying because I had to get it jump started twice over a weekend. On Monday morning before work, my car wouldn't start once again, and I had to jump start it with the help of my neighbor. Immediately after, I called Pleasant Car Care to make an appointment to get the battery checked. They offered to look at it right away as soon as I could get to the shop instead of the next day or later in the week. When I arrived 20 minutes later, I received immediate service and they installed a new battery. I was very grateful and glad that I didn't have to wait until later in the week and risk my car not starting and getting stuck away from home. To this day, I have never felt pressured to make any unnecessary repairs. I've continued to bring my car here for check ups and oil changes, and I've always received excellent service and pleasant attitudes. Steve is excellent. The other mechanics are excellent. And the receptionist is excellent. Pleasant Car Care in Watertown is the best car maintenance shop I've ever used; I highly recommend them.

5

They were truly friendly and courteous! I will be returning for future repairs.

5

I took my truck here for a second opinion after getting some news that didn’t seem quite right—Sean and his team took me to the repair area and actually showed me and explained what they saw going on with my vehicle and what signs indicated what should be done. I wish all places did that because I feel like I understand more about how my truck works and have confidence in their decision about how to move forward. Definitely my new go-to place. Thank you!